'Tis the Season!
Welcome to the holiday shopping season! We truly appreciate your shopping The Columbia Fragrance Co. to give a favorite scent to someone special.
This is the time of year when our small business goes from crazy to manic. We want to ensure each and every one of you receives the quality product you expect, and in a timely fashion. Here are a few quick FAQ's for you to know about our production and shipping over the next few weeks:
- All orders placed through DECEMBER 13TH have been shipped! Yes, we're doing quite the happy dance right now!
- All international orders are administered through our Etsy shop. Updated shipping deadlines will be posted here and on our Facebook page.
- Sometimes you need your gift sooner than our estimated turn around time can deliver. (We get it - we can be last minute shoppers too!) Usually, we can accomodate a rush delivery. Please include a note with your order or zip a quick email to email@example.com, and we'll do our best to meet your request.
- If you have questions which are not answered here, please use the "Contact Us" page, our chat button, or send an email to firstname.lastname@example.org. Please allow us up to 24 hours to respond, as our priority is producing and shipping orders, and we usually respond to emails early mornings or late evenings.
Thank you for your support! We couldn't be here without you!
Dorene and Richard